If you’re still in doubt about whether or not this kit works for you and if you’re going to get the same professional results as at the salon, no worries.



We’re super confident in our DIY Brow Lamination kit and to back this up you can try it risk free for 3 treatments.



Here’s how it works:



Treatment 1: (98% success rate)

Try it by yourself with our super easy video instructions anyone can follow.



Treatment 2:

If 1 didn’t work, our brow tech will help you via WhatsApp to see what went wrong and how to do it better this time. >>Click here and it automatically sends a message<<

Treatment 3:

If 2 didn’t work (which only happens 0.1% of the time), then our brow technician will do a free of charge 1 on 1 session with you where she helps you step by step through the process via a video call.



If after these 3 treatments, you don’t get the laminated effect, or it wears off within 30 days, you will get a FULL refund.

So you either get the results or your money back. With us you’re guaranteed a happy ending. (unlike Rufus in Gossip Girl)

Incorrect or Faulty Products
If you have received incorrect, damaged or faulty items – firstly, WE ARE SO SORRY. Secondly, please provide details (including photos) within 30 days of purchase. We’ll double check with the brainy babes back in the office that you are entitled to a replacement. In the meantime, keep your eyes peeled for further instructions in your inbox.

When you reach out, please include your order confirmation number in the subject line so we can find your order easily and process your request ASAP – you’ve waited long enough for catwalk-worthy brows, babe.

Missing Items
A botched order is almost as bad as botched brows. Which is why we do absolutely everything in our power to ship and deliver your order on time and in beautiful condition.

If this isn’t the case, please slide into our Customer Experience Angels DMs so we can organise replacements for missing products.

When you reach out, please include your order confirmation number in the subject line so we can find your order easily and process your request ASAP – you’ve waited long enough for catwalk-worthy brows, babe.

Other Issues
If you encounter any other issues with – or reactions to – our product, please contact our Customer Experience Angels with details of your dilemma and we’ll respond to you ASAP.

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How to Return Products
If you need to return products in accordance with this Policy, please hit up our Customer Experience Angels to find out how to send products back to our babes in the warehouse.

To make doubly sure your refund gets to you ASAP, please always include your order confirmation number in the subject line and attach pictures of the products you wish to return.

In terms of the nitty gritty, shipping costs are the responsibility of the customer and are non-refundable. We recommend that you package the products securely and use a trackable, insured service as we cannot take responsibility for items damaged or lost in the return transit (as much as we’d love to take the fall for you, babe – the legal ladies upstairs just won’t let us).