Refund Policy

Sassy Saints Gel Wrap Guarantee

 

At Sassy Saints, we want you to feel completely confident trying our Gel Wraps. That’s why we offer a 100-Day Guarantee — so you can experience them properly, risk-free.

Whether you’re new to gel wraps or perfecting your technique, we’ve got you covered.


 

What’s Covered by This Guarantee?

 

This guarantee applies exclusively to Sassy Saints Gel Wraps.

If you’re not happy within 100 days of receiving your order, you can choose one of the following options:

  1. A refund for the gel wrap you’ve used, or

  2. Two replacement gel wraps sent free of charge, so you can give them another try using our tips & tricks ✨

What We Ask From You

 

To keep this fair for everyone, we ask that:

  • No more than 2 gel wraps from your order have been used

  • You’ve followed our application and removal guidance

  • You contact our team before returning anything

Our support team may offer personalised tips to help improve results — many customers see a big difference with small tweaks.

 

Unused Returns

 

Unused, unopened gel wraps can be returned within 100 days for a full refund.

  • Items must be unused, unopened, and in original condition

  • Return postage costs are the customer’s responsibility unless the item is faulty


Used Gel Wraps

 

We understand gel wraps need to be tried to be judged.

  • You may use up to 2 gel wraps from your order

  • You can still qualify for a refund or replacement if you’re unhappy

  • Any additional unused wraps from the order must be returned


Damaged or Faulty Items

 

If your gel wraps arrive damaged or faulty, please contact us within 7 days of delivery with photos.

We’ll arrange:

  • A replacement, or

  • A refund, where appropriate

No return is required for confirmed faulty items.


When Refunds Are Not Approved

 

Refunds or replacements cannot be offered if:

  • More than 2 gel wraps have been used

  • Products are damaged due to misuse or incorrect application

  • Items are returned used beyond what is stated above

  • The claim falls outside the 100-day guarantee period

  • Hygiene standards have been compromised


How to Request a Refund or Replacement

 

Simply contact our support team at:
📧 wegotyou@sassysaints.com

Our team will guide you through the process and respond within 24 hours.

Our Promise

There’s no catch.
We just want you to love your nails — and if you don’t, we’ll make it right.

💅✨