FAQ & HELP
What are the shipping times & costs?
Fulfilment usually takes between 1-2 business days.
We have 5-9 Day FREE Worldwide Express Shipping above £20.
Below £20 the shipping costs is £3,97.
SHOP NOW
How does your 3 treatment risk free trial work?
*Only 0.6% of cosmetic companies offer a money back guarantee after you've used the product.
We're so confident in our products that you can try them risk free for 3 treatments.
Here's how it works:
Treatment 1: (98% success rate)
Simply follow our super easy-peasy video instructions.
Treatment 2: (If Treatment 1 doesn't work)
Our salon tech will reach out on WhatsApp to help you pinpoint what went wrong and how to do it right next time.
Treatment 3: (this almost never happens, boo)
If you still didn’t get the results, we'll hop on a free of charge 1-on-1 video call to guide you step by step.
Get the salon results of your dreams, or get your cash back. Easy-peasy, pumpkin.
SHOP NOW
How does your salon technician support work?
If you didn't succeed in your first treatment with our video instructions, then you can get on a free of charge 1 on 1 call with our salon technician so she can walk you through the process step by step.
She has a 100% success rate in getting our customers their desired result!
SHOP NOW
Do you have tutorials?
All our at-home salon treatments come with super easy to follow, step by step, beginner friendly instruction videos.
You can find them >>HERE<<
How can I track my order?
You can track your order by clicking on this link: https://www.sassysaints.com/pages/track-your-order
How does dip powder work?
How does dip powder work?
Like acrylics but without a UV lamp because the powder air dries quickly.
The process involves applying a base coat, a hardening activator, and a top coat.
Is it easy to do?
We've tested our kit with 100 ladies, and 98 of them said that they found the kit super easy to use with our 3 step formula and tutorial videos.
How long does it take to dry?
It only takes 90 seconds to dry!
SHOP NOW
I am allergic to gel nails, can I do it?
First of all, we're sorry to hear you're allergic to gel nails.
Even though until now we haven't had customer that are allergic to gel nails also be allergic to our dipping powder kit, we unfortunately still don't recommend to use it.
Allergies aren't something to take lightly and we don't want our customers to have these issues with our kit.
If you still decide to buy our kit, unfortunately we don't give a money back guarantee on allergies.
Will it damage the skin & nails?
It actually protects & strenghtens the nails because Dip powder manicures fortify and shield nails with their distinctive formula.
The process creates a sturdy surface that resists chipping and cracking, safeguarding the natural nail.
The formula also promotes nail strength, offering added protection and resilience.
SHOP NOW
Give me all info about the results
How long do results last?
Our Dipping Powder provides a durable, chip-free wear that lasts more than 3 weeks
Enjoy a natural-looking finish that rivals a professional nail salon.
How thick does it lay on the nail?
You can decide yourself how thick (or thin) you build the layer.
Do you like a thin, natural nail, then only dip once. LIke a thicker nail? Apply more until you like it!
Does it lay on the nails smoothly?
Yes it does, just take a look to some of our customer testimonials and how their nails look
Does it become hard as acrylic?
Yes, they become as hard, if not harder as acrylic nails.
SHOP NOW
Can I use it on nail tips?
Great news!
Our kit work seamlessly with both natural nails and nail extensions, making false tips a breeze.
Achieve flawless results with our step-by-step instructional video.
Say goodbye to limitations and hello to endless possibilities for stunning nail transformations.
SHOP NOW
Can I see the ingredient list?
Base It: Ethyl cyanoacrylate, Polymethyl methacrylate Activate It: Ethylacetate, Pentanone, 2,6,Dimethyl-4-Heptanone, Dimethyltolylamine Top It: Ethyl cyanoacrylate, Polymethyl methacrylate Clean It: Nitromethane
Remove It: l-ethenylpyrrolidin-2-one, no-water ethanol, sodium hydroxide, sodium polyacrylate, water, 2-hydroxyethyl Color dipping powder: Polymethyl methacrylate, Benzoyl peroxide, Titanium Dioxide, May cont
SHOP NOW
Why don't I need a UV lamp?
This is because the powder, combined with the activator, hardens in the air naturally.
The result is a durable, long-lasting manicure achieved without the use of harmful UV light.
SHOP NOW
Can I use it for pedicures?
Absolutely! Our dip powder is not limited to just manicures.
You can also use it for beautiful and flawless pedicures to match your manicures.
SHOP NOW
Do you have instructions?
Ofcourse it does, the kit comes with SUPER easy to follow step by step instructions that you can follow along whether you're a beginner or a professional.
You can find the instructions here:
Application & Removal: https://www.sassysaints.com/blogs/instructions
Nail designs: https://www.sassysaints.com/blogs/nail-designs
SHOP NOW
Will it dry hard so they don't bend?
With dip powder your nails become as hard as with acrylic nails at the salon, so you don't have to worry about your nails bending.
SHOP NOW
How many manicures are in a kit?
There's 30 manicures in a kit which means that if you'd do it every 3 weeks one kit would last you 1 year and 8 months!
SHOP NOW
Can I use it with a tint?
I want to view the tutorial
How long do results last?
Each kit comes with 6 lush brow treatments, and each one allows you to enjoy the stunning curled lashes for up to 6-8 weeks.
That means ONE Sassy Saints Lash Lift Kit gives you 9-12 months of fuller and curlier lashes!
SHOP NOW
Can I shower after a lash lift?
Sorry, water and steam are off-limits for the first 24 hours after your lash lift.
You gotta give those lashes some time to settle in before you can jump back into your mermaid ways.
SHOP NOW
Can I still wear mascara?
Absolutely, gorgeous! We love a good mascara moment.
Just wait 24 hours after your lash lift.
SHOP NOW
Can I use it when I have naturally curly lashes?
Yes, honey! Our lash lift kit can handle all lash types, including naturally curly lashes.
But keep in mind that the results may differ depending on your natural curl. Let's see what kind of magic we can create!
SHOP NOW
Can I curl my lashes after getting a lash lift?
It's not recommended to use an eyelash curler after getting a lash lift as it can damage your lashes.
Trust us, you won't even need a curler after the lash lift!
SHOP NOW
Can I use it when I have short eyelashes?
Absolutely, darling! Our lash lift kit works wonders on all lash lengths.
It's time to give those shorties the lift they deserve.
SHOP NOW
What do I get when I order today?
When you order the Sassy Saints Lash Lift Kit you get everything you need for 6 treatments.
1. The Sassy Saints Box (obviously)
2. The 5 bottles to do the treatment
1. Stick it
2. Shape it
3. Fix it
4. Clean it
5. Boost it
3. Toolbox with all the tools you need for 6 treatments
30x Lipgloss Wand
10x Mascara Wand
10x Lift Pads
2x Y-Brushes
1x Sticky Tape
1x Plastic Film
4. Sassy Saints Newspaper with sassy horoscopes, Amber Davies who spills the tea, the best places to go out in the UK & much more!
5. Our beginner friendly video instruction guide that will help you through the process step-by-step.
SHOP NOW
What is a lash lift?
Well, well, well, it seems like you've been living under a rock, sweetie.
A lash lift is a cosmetic treatment that aims to enhance the appearance of your natural eyelashes.
It involves applying a specialised solution to your lashes, which helps to curl and lift them for 8 weeks from the base, giving them a more lifted and open look.
SHOP NOW
Is a lash lift permanent?
Unfortunately, a lash lift isn’t permanent, babe, so yours will be au naturel again in up to six weeks.
That just means it's time for another session.
Luckily there's 6 DIY sessions in 1 kit!
SHOP NOW
How does it work?
Don't you worry your pretty little head about it, gorgeous.
Our lash lift kit uses a simple three-step process that will transform your lashes from drab to fab in no time.
First, you apply the Shape It solution.
Then, you set the lashes with the Fix It.
And lastly, you nourish those lovelies with the Boost It. Voila! Lash perfection.
SHOP NOW
Does this work on my lashes?
You know it! Our kits don’t discriminate – they work for all lash types.
Short or long, thick or thin, straight or curly, all of them!
SHOP NOW
Is it safe to do myself?
Safety is our middle name, honey.
Our lash lift kit is made with only the finest ingredients, so you can bat those lashes with confidence.
Just follow the instructions carefully, and you'll be good to go.
SHOP NOW
Can I see the ingredient list?
Stick it: Aqua, Polyvinyl Alcohol, Methylparaben, Caprylohydroxamic Acid, Aloe Barbadensis Leaf Extract, Allantoin Shape it: Aqua, Ethanolamine, Thioglycolic Acid, Cetearyl Alcohol, Sodium Coceth-30 Sulfate, Dimethylbenzy, Carbinol, Ammonia
Fix it: Aqua, Sodium Stannate, Hydrogen Peroxide, Cetearyl Alcohol, Sodium Phosphate, Dismethylbenzyl Carbinol
Clean it: Aqua, Glycerol, methylpropanediol, Hamamelis Virginiana Leaf Extract, Propylene Glycol, Betaine, Allantoin, Methylparaben, Sodium Hyaluronate, Centella Asiatica Extract, Polygonum Cuspidatum Extract, Scutellaria Baicalensis Root Extract, Camellia Sinensis Leaf Extract, Glycyrrhiza Glabra (Licorice）Root Extract, Chamomilla Recutita (Matricaria) Flower Oil, Rosmarinus Officinalis (Rosemary) Flower Extract, Butylene Glycol, 1,2-Hexanediol, Ethylhexylglycerin, Glyceryl Caprylate, Caprylohydroxamic Acid, Hydroxyacetophenone
Boost it: Aqua, Propylene Glycol, Citrus Medica Limonum (Lemon) Peel Oil, Prunus Persica (Peach) Kernel Oil, Niacinamide, Hydroxyethylcellulose, Caprylhydroxamic Acid, Capryloyl Glycine, PEG-40 Hydrogenated Castor Oil, Butylene Glycol, Persea Gratissima (Avocado)Oil, Vitis Vinifera (Grape) Seed Oil, 1,2-Hexanediol, Sodium Lauroyl Glutamate, Sodium Hyaluronate, VB8 (Inositol), Tocopherol, Citrus Aurantium Dulcis (Orange) Oil, Honey, Naringin, VB2 (Riboflavin), VB12（Cyanocobalamin) Warning: For Shape It & Fix It Avoid contact with eyes. In case of contact with eyes, rinse immediately with plenty of water and seek medical advice.
SHOP NOW
How long do results last?
Your lashes will be looking fierce for 6-8 weeks, my dear.
But let's be real, you'll be hooked on this lash lift life in no time.
SHOP NOW
Is it suitable for sensitive lashes?
Honey, we're all about inclusivity here.
Our lash lift kit is suitable for all eye types, including those with sensitive eyes.
However, don't forget to do a patch test 24 hours prior to application to ensure the best results.
SHOP NOW
Can I do it when I'm pregnant?
We advice to not use our treatment when you’re pregnant or breastfeeding.
Is it safe to do myself?
How much per year would I save?
The average salon brow lamination treatment costs £80 and with our DIY kit it’s just £8.
If you’d laminate your brows every 6 weeks that’d be around 9 times per year which means you’d save 9 times £72 which is £648 per year!
Imagine what you can do with all that extra money
SHOP NOW
When will I need to purchase a new kit?
There's 6 treatments in a kit and each treatment lasts around 6-8 weeks, so you'll need to repurchase a kit after around 9-12 months
SHOP NOW
Can I wear eye make-up during the 24 hour waiting period?
Unfortunately not, gorgeous.
We recommend avoiding eye makeup for the first 24 hours after your lash lift to ensure the best results.
Give those lashes some time to shine on their own.
SHOP NOW
I've never done this before, can I do it?
Our kit comes with beginner friendly video instructions that anyone can do.
Just 3 simple steps and 10 minutes of your time to achieve perfectly curled lashes.
SHOP NOW
Can I get a lash lift if I had lash extensions in the past?
Yes, darling! You can get a lash lift even if you've had eyelash extensions in the past.
Just make sure to wait until your natural lashes have grown out fully.
SHOP NOW
Can I wear eyeliner after getting a lash lift?
Yes, darling! You can wear eyeliner after getting a lash lift.
Just make sure to avoid the lash line area for the first 24 hours.
SHOP NOW
Is your kit cruelty free?
We love our furry friends and have not (and never will) conduct animal testing to validate the safety of our products and ingredients.
Before we made our Lash Lift Kit available to beauties like you, we had it extensively tested to ensure it’s 100% safe (and none of that testing was done on fur babies).
We can’t promise it won’t make your friends insanely jealous though. Or that boyfriends’ brows weren’t harmed in the making of our Lash Kits...
SHOP NOW
Is it safe for people with allergies?
Our lash lift kit is safe for most people, but we recommend doing a patch test if you have any allergies to ensure the best results.
SHOP NOW
Can I still use normal skin care products after a lash lift?
Yes, you can still use your normal skincare products after getting a lash lift.
Just make sure to avoid the eye area for the first 24 hours.
SHOP NOW
Can I use it when I have an oily skin?
Yes, beautiful! Our lash lift kit is suitable for all skin types, including oily skin.
SHOP NOW
How long do results last?
With our soft, but super effective formula the results last up to 8 full weeks!
We've even won the Independent Best Buy award for #1 Brow Lamination Kit in 2022 & 2023.
Our kits results last on average twice as long as other DIY kits!
SHOP NOW
Can I use it with a tint?
How are you different from other kits?
What do I get when I order today?
When you order the Sassy Saints Brow Lamination Kit you get everything you need for 6 treatments.
1. The most aesthetically pleasing Sassy Saints Box (obviously)
2. The 5 bottles to do the treatment
1. Stick it
2. Shape it
3. Fix it
4. Clean it
5. Boost it
3. Toolbox with all the tools you need for 6 treatments
18x Mascara Wand
18x Lipgloss Wand
15x Cotton Wand
8x Cotton Wand
1x Plastic Film
4. Sassy Saints Newspaper with sassy horoscopes, Amber Davies who spills the tea, the best places to go out in the UK & much more!
5. Our beginner friendly video instruction guide that will help you through the process step-by-step.
6.A £20 mystery gift
SHOP NOW
Does this work on thin brows?
Brow lamination works BEST on ladies with thin brows.
It sets the brows in an upward position making your brows optically much fuller!
Take a look at just some examples below.
See how the brows become optically fuller by just brushing your brows in a slightly more vertical position.
SHOP NOW
I'm scared I can't do this myself
It's a super easy 3 step process literally anyone can do, but don't take our word for it!
Here's what our customers say:
View the full tutorial
video below
SHOP NOW
I want to see the tutorial video
I have overplucked 90's brows, can I use it?
Yes, you can use the product even if you have overplucked 90's brows. In fact, it is specifically designed to help fill in and shape sparse or overplucked eyebrows.
SHOP NOW
What is brow lamination?
Like a perm, lamination works to redirect and set your brow hair into a sexy new shape, allowing you to enjoy the fullest and most feathery effects from your natural brow growth.
To extend this luxury to all beauties, we’ve created a special formula that makes this treatment easy and safe to do yourself at home.
The ingredients we use are also gentle on your skin while still achieving the same lush, long-term results. It’s a win-win situation, babe.
SHOP NOW
How often should I laminate my brows?
The show-stopping effects of brow lamination last 6-8 weeks (depending on the thickness of your own beautiful brows).
That being said, we recommend you don’t laminate them any more than every four weeks.
SHOP NOW
What if I don't like the results?
Your brows stay flexible and easy to mold, just like a flexible straw.
Brush them into any shape you want, and they'll stay put until you reshape them again.
SHOP NOW
Can I use it when I have microbladed my brows?
Yes, you can definitely use our brow lamination kit when you have microbladed brows!
SHOP NOW
Is brow lamination permanent?
Unfortunately, brow lamination isn’t permanent, babe, so yours will be au naturel again in 6-8 weeks.
That just means it's time for another session.
Luckily there's 6 DIY sessions in 1 kit!
SHOP NOW
How many uses can I get out of a kit?
There's 6 treatments in one kit. Which is enough for up to 1 year of laminated brows.
SHOP NOW
Can I see the ingredient list?
Stick it: Aqua, Polyvinyl Alcohol, Methylparaben, Caprylohydroxamic Acid, Aloe Barbadensis Leaf Extract, Allantoin Shape it: Aqua, Ethanolamine, Thioglycolic Acid, Cetearyl Alcohol, Sodium Coceth-30 Sulfate, Dimethylbenzy, Carbinol, Ammonia
Fix it: Aqua, Sodium Stannate, Hydrogen Peroxide, Cetearyl Alcohol, Sodium Phosphate, Dismethylbenzyl Carbinol
Clean it: Aqua, Glycerol, methylpropanediol, Hamamelis Virginiana Leaf Extract, Propylene Glycol, Betaine, Allantoin, Methylparaben, Sodium Hyaluronate, Centella Asiatica Extract, Polygonum Cuspidatum Extract, Scutellaria Baicalensis Root Extract, Camellia Sinensis Leaf Extract, Glycyrrhiza Glabra (Licorice）Root Extract, Chamomilla Recutita (Matricaria) Flower Oil, Rosmarinus Officinalis (Rosemary) Flower Extract, Butylene Glycol, 1,2-Hexanediol, Ethylhexylglycerin, Glyceryl Caprylate, Caprylohydroxamic Acid, Hydroxyacetophenone
Boost it: Aqua, Propylene Glycol, Citrus Medica Limonum (Lemon) Peel Oil, Prunus Persica (Peach) Kernel Oil, Niacinamide, Hydroxyethylcellulose, Caprylhydroxamic Acid, Capryloyl Glycine, PEG-40 Hydrogenated Castor Oil, Butylene Glycol, Persea Gratissima (Avocado)Oil, Vitis Vinifera (Grape) Seed Oil, 1,2-Hexanediol, Sodium Lauroyl Glutamate, Sodium Hyaluronate, VB8 (Inositol), Tocopherol, Citrus Aurantium Dulcis (Orange) Oil, Honey, Naringin, VB2 (Riboflavin), VB12（Cyanocobalamin) Warning: For Shape It & Fix It Avoid contact with eyes. In case of contact with eyes, rinse immediately with plenty of water and seek medical advice.
SHOP NOW
Do my brows stay in this position for 6 weeks?
No, it makes your brows super flexible allowing you to put them in any position you like.
Whether you like the soap brow effect or just want to make sure they're perfectly shaped, just brush them in the shape you want and they stay like that.
Your brows stay flexible and easy to mold, just like a flexible straw.
SHOP NOW
Can I do it when I'm pregnant?
We advice to not use our treatment when you’re pregnant or breastfeeding.
Can I use it when I have unruly, stubborn brows?
Our Brow Lamination Kit is designed to keep unruly, stubborn brows perfectly in place all day & night!
SHOP NOW
How much per year would I save?
The average salon brow lamination treatment costs £80 and with our DIY kit it’s just £8.
If you’d laminate your brows every 6 weeks that’d be around 9 times per year which means you’d save 9 times £72 which is £648 per year!
Imagine what you can do with all that extra money
SHOP NOW
I have sensitive skin, can I use it?
Our kit is (unlike other kits) designed for the sensitive skin, we’re using much softer ingredients so it’s safe for sensitive skin & brows.
It'll will make your brows feel like they’re hugged by a 1000 puppies.
SHOP NOW
Is your kit cruelty free?
We love our furry friends and have not (and never will) conduct animal testing to validate the safety of our products and ingredients.
Before we made our Brow Lamination Kit available to beauties like you, we had it extensively tested to ensure it’s 100% safe (and none of that testing was done on fur babies).
We can’t promise it won’t make your friends insanely jealous though. Or that boyfriends’ brows weren’t harmed in the making of our Brow Kits...
SHOP NOW
How do my brows feel after the treatment?
If you follow the instructions to a tee – like the saint you are – your brows should feel lush and nourished (thanks to the BOOST IT solution), and you should feel sexy AF (thanks to your newly laminated brows).
SHOP NOW
Will I get a tracking number when I order?
One thousand per cent!
We know what it’s like to be excited about a recent purchase, which is why we provide a tracking number with every purchase.
It will automatically be sent to your email.
SHOP NOW
My tracking says delivered, but I haven't received anything yet?
Rest assured, we’ll help you get to the bottom of it, hun. We try to keep our tracking system as accurate as possible, though sometimes computer errors can push delivery out by a few days.
But if you still haven’t received your order, pick yourself up, dust yourself off and contact our Customer Experience Squad – we’ll endeavour to locate it for you.
Like all BFFs after a Friday sesh, we do generally find that parcels will turn up in a day or two.
CONTACT SUPPORT
Do I pay customs & import charges when I'm outside of the UK?
International babes (outside of the UK) are required to cough up any applicable inbound duties, taxes and fees required by your local Customs Authority.
These fees are paid to your local carrier or government and are not collected by Sassy Saints, and therefore cannot be refunded.
It is also your responsibility to ensure that you can import Sassy Saints products, as we are not able to refund or replace any orders that are held by customs or other government agencies (and we’re not in the business of breaking hearts).
So, please, check your local requirements before placing an order from our site.
SHOP NOW
What happens if I don't collect my parcel?
Generally speaking, most lazy babes will be punished by their local postal service – having their parcels returned to sender.
If you’re unsure where your order is, please don’t hesitate to reach out to our Customer Experience Squad – those angels will help you track the location of your parcel.
CONTACT SUPPORT
What if I fill in a wrong/incomplete address at checkout?
We get it; mistakes happen (especially when you’re half a dozen G&Ts deep and shopping for LBDs at the same time).
If your parcel is undeliverable due to an incomplete or incorrect address, it will be sent straight back to the Sassy Saints warehouse.
If you’re still desperate for salon results (who isn’t?), we can arrange to have it re-shipped, however there will be an extra postage fee.
Alternatively, if you miraculously woke up to salon results (or just decided to embrace the au natural look), we can refund you the amount of your purchase, minus the shipping fee to and from your country.
In legal lingo – we are not held liable if you enter an incomplete or incorrect address.
SHOP NOW
Can I change my delivery address after placing an order?
Unfortunately once your order has been processed, the address can’t be changed. It is one of the great injustices of our world (that and work day hangovers).
You should expect a shipping confirmation email within 24 hours of placing your order – be sure to check your junk/spam box as they sometimes sneak in there.
SHOP NOW
How soon will I receive my package?
Patience, babe.
Typically, our warehouse beauties will process your order within 1 business day – you’ll receive a confirmation email once it’s done, so keep an eye on your inbox (and your junk box, just to be sure)!
Below are our standard delivery times:
We have 5-9 days worldwide shipping!
SHOP NOW
What payment methods do you accept?
We accept the following payment methods:
- Creditcard
- Paypal
- Klarna
- Clearpay
- Apple pay
- Shop pay
SHOP NOW
When will I receive my refund?
Your refund will be processed as soon as our warehouse babes receive your return. From there, it usually takes between 5-10 business days for the refunds to be credited to your bank account.
Please note, refund times are generally out of our control (unlike our brows) – the time taken for a refund to be processed depends on your payment services provider.
If you do not receive your refund within 14 business days, please contact our Customer Experience Squad.
CONTACT SUPPORT
Can I cancel my order?
We’re sorry to hear you’re having doubts about your order.
We’re even sorrier to say that once orders are placed, we’re unable to modify or cancel them. All sales are final.
You can, however, return the package when you've received it.
Reach out to our Customer Experience Squad for further assistance!
CONTACT SUPPORT
I received a wrong/damaged product, what can I do?
If you have received incorrect, damaged or faulty items – firstly, WE ARE SO SORRY.
Secondly, please provide details (including photos) within 30 days of purchase.
We’ll double check with the brainy babes back in the office that you are entitled to a replacement.
In the meantime, keep your eyes peeled for further instructions in your inbox.
When you reach out, please include your order confirmation number in the subject line so we can find your order easily and process your request ASAP – you’ve waited long enough, babe.
CONTACT SUPPORT
How can I return my package?
Please reach out to our customer support and they will give you instructions on how to return your product.
CONTACT SUPPORT
FAQ & HELP
What are the shipping times & costs?
Fulfilment usually takes between 1-2 business days.
We have 5-9 Day FREE Worldwide Express Shipping above £20.
Below £20 the shipping costs is £3,97.
SHOP NOW
How does your 3 treatment risk free trial work?
*Only 0.6% of cosmetic companies offer a money back guarantee after you've used the product.
We're so confident in our products that you can try them risk free for 3 treatments.
Here's how it works:
Treatment 1: (98% success rate)
Simply follow our super easy-peasy video instructions.
Treatment 2: (If Treatment 1 doesn't work)
Our salon tech will reach out on WhatsApp to help you pinpoint what went wrong and how to do it right next time.
Treatment 3: (this almost never happens, boo)
If you still didn’t get the results, we'll hop on a free of charge 1-on-1 video call to guide you step by step.
Get the salon results of your dreams, or get your cash back. Easy-peasy, pumpkin.
SHOP NOW
How does your salon technician support work?
If you didn't succeed in your first treatment with our video instructions, then you can get on a free of charge 1 on 1 call with our salon technician so she can walk you through the process step by step.
She has a 100% success rate in getting our customers their desired result!
SHOP NOW
Do you have tutorials?
All our at-home salon treatments come with super easy to follow, step by step, beginner friendly instruction videos.
You can find them >>HERE<<
How can I track my order?
You can track your order by clicking on this link: https://www.sassysaints.com/pages/track-your-order
How does dip powder work?
How does dip powder work?
Like acrylics but without a UV lamp because the powder air dries quickly.
The process involves applying a base coat, a hardening activator, and a top coat.
Is it easy to do?
We've tested our kit with 100 ladies, and 98 of them said that they found the kit super easy to use with our 3 step formula and tutorial videos.
How long does it take to dry?
It only takes 90 seconds to dry!
SHOP NOW
Will it damage the skin & nails?
It actually protects & strenghtens the nails because Dip powder manicures fortify and shield nails with their distinctive formula.
The process creates a sturdy surface that resists chipping and cracking, safeguarding the natural nail.
The formula also promotes nail strength, offering added protection and resilience.
SHOP NOW
I'm allergic to gel nails, can I do this?
First of all, we're sorry to hear you're allergic to gel nails.
Even though until now we haven't had customer that are allergic to gel nails also be allergic to our dipping powder kit, we unfortunately still don't recommend to use it.
Allergies aren't something to take lightly and we don't want our customers to have these issues with our kit.
If you still decide to buy our kit, unfortunately we don't give a money back guarantee on allergies.
SHOP NOW
Give me all info about the results
How long do results last?
Our Dipping Powder provides a durable, chip-free wear that lasts more than 3 weeks
Enjoy a natural-looking finish that rivals a professional nail salon.
How thick does it lay on the nail?
You can decide yourself how thick (or thin) you build the layer.
Do you like a thin, natural nail, then only dip once. LIke a thicker nail? Apply more until you like it!
Does it lay on the nails smoothly?
Yes it does, just take a look to some of our customer testimonials and how their nails look
Does it become hard as acrylic?
Yes, they become as hard, if not harder as acrylic nails.
SHOP NOW
Can I use it on nail tips?
Great news!
Our kit work seamlessly with both natural nails and nail extensions, making false tips a breeze.
Achieve flawless results with our step-by-step instructional video.
Say goodbye to limitations and hello to endless possibilities for stunning nail transformations.
SHOP NOW
Can I see the ingredient list?
Base It: Ethyl cyanoacrylate, Polymethyl methacrylate Activate It: Ethylacetate, Pentanone, 2,6,Dimethyl-4-Heptanone, Dimethyltolylamine Top It: Ethyl cyanoacrylate, Polymethyl methacrylate Clean It: Nitromethane
Remove It: l-ethenylpyrrolidin-2-one, no-water ethanol, sodium hydroxide, sodium polyacrylate, water, 2-hydroxyethyl Color dipping powder: Polymethyl methacrylate, Benzoyl peroxide, Titanium Dioxide, May cont
SHOP NOW
Why don't I need a UV lamp?
This is because the powder, combined with the activator, hardens in the air naturally.
The result is a durable, long-lasting manicure achieved without the use of harmful UV light.
SHOP NOW
Can I use it for pedicures?
Absolutely! Our dip powder is not limited to just manicures.
You can also use it for beautiful and flawless pedicures to match your manicures.
SHOP NOW
Do you have instructions?
Ofcourse it does, the kit comes with SUPER easy to follow step by step instructions that you can follow along whether you're a beginner or a professional.
You can find the instructions here:
Application & Removal: https://www.sassysaints.com/blogs/instructions
Nail designs: https://www.sassysaints.com/blogs/nail-designs
SHOP NOW
Will it dry hard so they don't bend?
With dip powder your nails become as hard as with acrylic nails at the salon, so you don't have to worry about your nails bending.
SHOP NOW
How many manicures are in a kit?
There's 30 manicures in a kit which means that if you'd do it every 3 weeks one kit would last you 1 year and 8 months!
SHOP NOW
Can I use it with a tint?
I want to view the tutorial
How long do results last?
Each kit comes with 6 lush brow treatments, and each one allows you to enjoy the stunning curled lashes for up to 6-8 weeks.
That means ONE Sassy Saints Lash Lift Kit gives you 9-12 months of fuller and curlier lashes!
SHOP NOW
Can I shower after a lash lift?
Sorry, water and steam are off-limits for the first 24 hours after your lash lift.
You gotta give those lashes some time to settle in before you can jump back into your mermaid ways.
SHOP NOW
Can I still wear mascara?
Absolutely, gorgeous! We love a good mascara moment.
Just wait 24 hours after your lash lift.
SHOP NOW
Can I use it when I have naturally curly lashes?
Yes, honey! Our lash lift kit can handle all lash types, including naturally curly lashes.
But keep in mind that the results may differ depending on your natural curl. Let's see what kind of magic we can create!
SHOP NOW
Can I curl my lashes after getting a lash lift?
It's not recommended to use an eyelash curler after getting a lash lift as it can damage your lashes.
Trust us, you won't even need a curler after the lash lift!
SHOP NOW
Can I use it when I have short eyelashes?
Absolutely, darling! Our lash lift kit works wonders on all lash lengths.
It's time to give those shorties the lift they deserve.
SHOP NOW
What do I get when I order today?
When you order the Sassy Saints Lash Lift Kit you get everything you need for 6 treatments.
1. The Sassy Saints Box (obviously)
2. The 5 bottles to do the treatment
1. Stick it
2. Shape it
3. Fix it
4. Clean it
5. Boost it
3. Toolbox with all the tools you need for 6 treatments
30x Lipgloss Wand
10x Mascara Wand
10x Lift Pads
2x Y-Brushes
1x Sticky Tape
1x Plastic Film
4. Sassy Saints Newspaper with sassy horoscopes, Amber Davies who spills the tea, the best places to go out in the UK & much more!
5. Our beginner friendly video instruction guide that will help you through the process step-by-step.
SHOP NOW
What is a lash lift?
Well, well, well, it seems like you've been living under a rock, sweetie.
A lash lift is a cosmetic treatment that aims to enhance the appearance of your natural eyelashes.
It involves applying a specialised solution to your lashes, which helps to curl and lift them for 8 weeks from the base, giving them a more lifted and open look.
SHOP NOW
Is a lash lift permanent?
Unfortunately, a lash lift isn’t permanent, babe, so yours will be au naturel again in up to six weeks.
That just means it's time for another session.
Luckily there's 6 DIY sessions in 1 kit!
SHOP NOW
How does it work?
Don't you worry your pretty little head about it, gorgeous.
Our lash lift kit uses a simple three-step process that will transform your lashes from drab to fab in no time.
First, you apply the Shape It solution.
Then, you set the lashes with the Fix It.
And lastly, you nourish those lovelies with the Boost It. Voila! Lash perfection.
SHOP NOW
Does this work on my lashes?
You know it! Our kits don’t discriminate – they work for all lash types.
Short or long, thick or thin, straight or curly, all of them!
SHOP NOW
Is it safe to do myself?
Safety is our middle name, honey.
Our lash lift kit is made with only the finest ingredients, so you can bat those lashes with confidence.
Just follow the instructions carefully, and you'll be good to go.
SHOP NOW
Can I see the ingredient list?
Stick it: Aqua, Polyvinyl Alcohol, Methylparaben, Caprylohydroxamic Acid, Aloe Barbadensis Leaf Extract, Allantoin Shape it: Aqua, Ethanolamine, Thioglycolic Acid, Cetearyl Alcohol, Sodium Coceth-30 Sulfate, Dimethylbenzy, Carbinol, Ammonia
Fix it: Aqua, Sodium Stannate, Hydrogen Peroxide, Cetearyl Alcohol, Sodium Phosphate, Dismethylbenzyl Carbinol
Clean it: Aqua, Glycerol, methylpropanediol, Hamamelis Virginiana Leaf Extract, Propylene Glycol, Betaine, Allantoin, Methylparaben, Sodium Hyaluronate, Centella Asiatica Extract, Polygonum Cuspidatum Extract, Scutellaria Baicalensis Root Extract, Camellia Sinensis Leaf Extract, Glycyrrhiza Glabra (Licorice）Root Extract, Chamomilla Recutita (Matricaria) Flower Oil, Rosmarinus Officinalis (Rosemary) Flower Extract, Butylene Glycol, 1,2-Hexanediol, Ethylhexylglycerin, Glyceryl Caprylate, Caprylohydroxamic Acid, Hydroxyacetophenone
Boost it: Aqua, Propylene Glycol, Citrus Medica Limonum (Lemon) Peel Oil, Prunus Persica (Peach) Kernel Oil, Niacinamide, Hydroxyethylcellulose, Caprylhydroxamic Acid, Capryloyl Glycine, PEG-40 Hydrogenated Castor Oil, Butylene Glycol, Persea Gratissima (Avocado)Oil, Vitis Vinifera (Grape) Seed Oil, 1,2-Hexanediol, Sodium Lauroyl Glutamate, Sodium Hyaluronate, VB8 (Inositol), Tocopherol, Citrus Aurantium Dulcis (Orange) Oil, Honey, Naringin, VB2 (Riboflavin), VB12（Cyanocobalamin) Warning: For Shape It & Fix It Avoid contact with eyes. In case of contact with eyes, rinse immediately with plenty of water and seek medical advice.
SHOP NOW
How long do results last?
Your lashes will be looking fierce for 6-8 weeks, my dear.
But let's be real, you'll be hooked on this lash lift life in no time.
SHOP NOW
Is it suitable for sensitive lashes?
Honey, we're all about inclusivity here.
Our lash lift kit is suitable for all eye types, including those with sensitive eyes.
However, don't forget to do a patch test 24 hours prior to application to ensure the best results.
SHOP NOW
Can I do it when I'm pregnant?
We advice to not use our treatment when you’re pregnant or breastfeeding.
Is it safe to do myself?
How much per year would I save?
The average salon brow lamination treatment costs £80 and with our DIY kit it’s just £8.
If you’d laminate your brows every 6 weeks that’d be around 9 times per year which means you’d save 9 times £72 which is £648 per year!
Imagine what you can do with all that extra money
SHOP NOW
When will I need to purchase a new kit?
There's 6 treatments in a kit and each treatment lasts around 6-8 weeks, so you'll need to repurchase a kit after around 9-12 months
SHOP NOW
Can I wear eye make-up during the 24 hour waiting period?
Unfortunately not, gorgeous.
We recommend avoiding eye makeup for the first 24 hours after your lash lift to ensure the best results.
Give those lashes some time to shine on their own.
SHOP NOW
I've never done this before, can I do it?
Our kit comes with beginner friendly video instructions that anyone can do.
Just 3 simple steps and 10 minutes of your time to achieve perfectly curled lashes.
SHOP NOW
Can I get a lash lift if I had lash extensions in the past?
Yes, darling! You can get a lash lift even if you've had eyelash extensions in the past.
Just make sure to wait until your natural lashes have grown out fully.
SHOP NOW
Can I wear eyeliner after getting a lash lift?
Yes, darling! You can wear eyeliner after getting a lash lift.
Just make sure to avoid the lash line area for the first 24 hours.
SHOP NOW
Is your kit cruelty free?
We love our furry friends and have not (and never will) conduct animal testing to validate the safety of our products and ingredients.
Before we made our Lash Lift Kit available to beauties like you, we had it extensively tested to ensure it’s 100% safe (and none of that testing was done on fur babies).
We can’t promise it won’t make your friends insanely jealous though. Or that boyfriends’ brows weren’t harmed in the making of our Lash Kits...
SHOP NOW
Is it safe for people with allergies?
Our lash lift kit is safe for most people, but we recommend doing a patch test if you have any allergies to ensure the best results.
SHOP NOW
Can I still use normal skin care products after a lash lift?
Yes, you can still use your normal skincare products after getting a lash lift.
Just make sure to avoid the eye area for the first 24 hours.
SHOP NOW
Can I use it when I have an oily skin?
Yes, beautiful! Our lash lift kit is suitable for all skin types, including oily skin.
SHOP NOW
How long do results last?
With our soft, but super effective formula the results last up to 8 full weeks!
We've even won the Independent Best Buy award for #1 Brow Lamination Kit in 2022 & 2023.
Our kits results last on average twice as long as other DIY kits!
SHOP NOW
Can I use it with a tint?
How are you different from other kits?
What do I get when I order today?
When you order the Sassy Saints Brow Lamination Kit you get everything you need for 6 treatments.
1. The most aesthetically pleasing Sassy Saints Box (obviously)
2. The 5 bottles to do the treatment
1. Stick it
2. Shape it
3. Fix it
4. Clean it
5. Boost it
3. Toolbox with all the tools you need for 6 treatments
18x Mascara Wand
18x Lipgloss Wand
15x Cotton Wand
8x Cotton Wand
1x Plastic Film
4. Sassy Saints Newspaper with sassy horoscopes, Amber Davies who spills the tea, the best places to go out in the UK & much more!
5. Our beginner friendly video instruction guide that will help you through the process step-by-step.
6.A £20 mystery gift
SHOP NOW
Does this work on thin brows?
Brow lamination works BEST on ladies with thin brows.
It sets the brows in an upward position making your brows optically much fuller!
Take a look at just some examples below.
See how the brows become optically fuller by just brushing your brows in a slightly more vertical position.
SHOP NOW
I'm scared I can't do this myself
It's a super easy 3 step process literally anyone can do, but don't take our word for it!
Here's what our customers say:
View the full tutorial
video below
SHOP NOW
I want to see the tutorial video
I have overplucked 90's brows, can I use it?
Yes, you can use the product even if you have overplucked 90's brows. In fact, it is specifically designed to help fill in and shape sparse or overplucked eyebrows.
SHOP NOW
What is brow lamination?
Like a perm, lamination works to redirect and set your brow hair into a sexy new shape, allowing you to enjoy the fullest and most feathery effects from your natural brow growth.
To extend this luxury to all beauties, we’ve created a special formula that makes this treatment easy and safe to do yourself at home.
The ingredients we use are also gentle on your skin while still achieving the same lush, long-term results. It’s a win-win situation, babe.
SHOP NOW
How often should I laminate my brows?
The show-stopping effects of brow lamination last 6-8 weeks (depending on the thickness of your own beautiful brows).
That being said, we recommend you don’t laminate them any more than every four weeks.
SHOP NOW
What if I don't like the results?
Your brows stay flexible and easy to mold, just like a flexible straw.
Brush them into any shape you want, and they'll stay put until you reshape them again.
SHOP NOW
Can I use it when I have microbladed my brows?
Yes, you can definitely use our brow lamination kit when you have microbladed brows!
SHOP NOW
Is brow lamination permanent?
Unfortunately, brow lamination isn’t permanent, babe, so yours will be au naturel again in 6-8 weeks.
That just means it's time for another session.
Luckily there's 6 DIY sessions in 1 kit!
SHOP NOW
How many uses can I get out of a kit?
There's 6 treatments in one kit. Which is enough for up to 1 year of laminated brows.
SHOP NOW
Can I see the ingredient list?
Stick it: Aqua, Polyvinyl Alcohol, Methylparaben, Caprylohydroxamic Acid, Aloe Barbadensis Leaf Extract, Allantoin Shape it: Aqua, Ethanolamine, Thioglycolic Acid, Cetearyl Alcohol, Sodium Coceth-30 Sulfate, Dimethylbenzy, Carbinol, Ammonia
Fix it: Aqua, Sodium Stannate, Hydrogen Peroxide, Cetearyl Alcohol, Sodium Phosphate, Dismethylbenzyl Carbinol
Clean it: Aqua, Glycerol, methylpropanediol, Hamamelis Virginiana Leaf Extract, Propylene Glycol, Betaine, Allantoin, Methylparaben, Sodium Hyaluronate, Centella Asiatica Extract, Polygonum Cuspidatum Extract, Scutellaria Baicalensis Root Extract, Camellia Sinensis Leaf Extract, Glycyrrhiza Glabra (Licorice）Root Extract, Chamomilla Recutita (Matricaria) Flower Oil, Rosmarinus Officinalis (Rosemary) Flower Extract, Butylene Glycol, 1,2-Hexanediol, Ethylhexylglycerin, Glyceryl Caprylate, Caprylohydroxamic Acid, Hydroxyacetophenone
Boost it: Aqua, Propylene Glycol, Citrus Medica Limonum (Lemon) Peel Oil, Prunus Persica (Peach) Kernel Oil, Niacinamide, Hydroxyethylcellulose, Caprylhydroxamic Acid, Capryloyl Glycine, PEG-40 Hydrogenated Castor Oil, Butylene Glycol, Persea Gratissima (Avocado)Oil, Vitis Vinifera (Grape) Seed Oil, 1,2-Hexanediol, Sodium Lauroyl Glutamate, Sodium Hyaluronate, VB8 (Inositol), Tocopherol, Citrus Aurantium Dulcis (Orange) Oil, Honey, Naringin, VB2 (Riboflavin), VB12（Cyanocobalamin) Warning: For Shape It & Fix It Avoid contact with eyes. In case of contact with eyes, rinse immediately with plenty of water and seek medical advice.
SHOP NOW
Do my brows stay in this position for 6 weeks?
No, it makes your brows super flexible allowing you to put them in any position you like.
Whether you like the soap brow effect or just want to make sure they're perfectly shaped, just brush them in the shape you want and they stay like that.
Your brows stay flexible and easy to mold, just like a flexible straw.
SHOP NOW
Can I do it when I'm pregnant?
We advice to not use our treatment when you’re pregnant or breastfeeding.
Can I use it when I have unruly, stubborn brows?
Our Brow Lamination Kit is designed to keep unruly, stubborn brows perfectly in place all day & night!
SHOP NOW
How much per year would I save?
The average salon brow lamination treatment costs £80 and with our DIY kit it’s just £8.
If you’d laminate your brows every 6 weeks that’d be around 9 times per year which means you’d save 9 times £72 which is £648 per year!
Imagine what you can do with all that extra money
SHOP NOW
I have sensitive skin, can I use it?
Our kit is (unlike other kits) designed for the sensitive skin, we’re using much softer ingredients so it’s safe for sensitive skin & brows.
It'll will make your brows feel like they’re hugged by a 1000 puppies.
SHOP NOW
Is your kit cruelty free?
We love our furry friends and have not (and never will) conduct animal testing to validate the safety of our products and ingredients.
Before we made our Brow Lamination Kit available to beauties like you, we had it extensively tested to ensure it’s 100% safe (and none of that testing was done on fur babies).
We can’t promise it won’t make your friends insanely jealous though. Or that boyfriends’ brows weren’t harmed in the making of our Brow Kits...
SHOP NOW
How do my brows feel after the treatment?
If you follow the instructions to a tee – like the saint you are – your brows should feel lush and nourished (thanks to the BOOST IT solution), and you should feel sexy AF (thanks to your newly laminated brows).
SHOP NOW
Will I get a tracking number when I order?
One thousand per cent!
We know what it’s like to be excited about a recent purchase, which is why we provide a tracking number with every purchase.
It will automatically be sent to your email.
SHOP NOW
My tracking says delivered, but I haven't received anything yet?
Rest assured, we’ll help you get to the bottom of it, hun. We try to keep our tracking system as accurate as possible, though sometimes computer errors can push delivery out by a few days.
But if you still haven’t received your order, pick yourself up, dust yourself off and contact our Customer Experience Squad – we’ll endeavour to locate it for you.
Like all BFFs after a Friday sesh, we do generally find that parcels will turn up in a day or two.
CONTACT SUPPORT
Do I pay customs & import charges when I'm outside of the UK?
International babes (outside of the UK) are required to cough up any applicable inbound duties, taxes and fees required by your local Customs Authority.
These fees are paid to your local carrier or government and are not collected by Sassy Saints, and therefore cannot be refunded.
It is also your responsibility to ensure that you can import Sassy Saints products, as we are not able to refund or replace any orders that are held by customs or other government agencies (and we’re not in the business of breaking hearts).
So, please, check your local requirements before placing an order from our site.
SHOP NOW
What happens if I don't collect my parcel?
Generally speaking, most lazy babes will be punished by their local postal service – having their parcels returned to sender.
If you’re unsure where your order is, please don’t hesitate to reach out to our Customer Experience Squad – those angels will help you track the location of your parcel.
CONTACT SUPPORT
What if I fill in a wrong/incomplete address at checkout?
We get it; mistakes happen (especially when you’re half a dozen G&Ts deep and shopping for LBDs at the same time).
If your parcel is undeliverable due to an incomplete or incorrect address, it will be sent straight back to the Sassy Saints warehouse.
If you’re still desperate for salon results (who isn’t?), we can arrange to have it re-shipped, however there will be an extra postage fee.
Alternatively, if you miraculously woke up to salon results (or just decided to embrace the au natural look), we can refund you the amount of your purchase, minus the shipping fee to and from your country.
In legal lingo – we are not held liable if you enter an incomplete or incorrect address.
SHOP NOW
Can I change my delivery address after placing an order?
Unfortunately once your order has been processed, the address can’t be changed. It is one of the great injustices of our world (that and work day hangovers).
You should expect a shipping confirmation email within 24 hours of placing your order – be sure to check your junk/spam box as they sometimes sneak in there.
SHOP NOW
How soon will I receive my package?
Patience, babe.
Typically, our warehouse beauties will process your order within 1 business day – you’ll receive a confirmation email once it’s done, so keep an eye on your inbox (and your junk box, just to be sure)!
We have 5-9 Day FREE Worldwide Express Shipping above £20.
Below £20 the shipping costs is £3,97.
SHOP NOW
What payment methods do you accept?
We accept the following payment methods:
- Creditcard
- Paypal
- Klarna
- Clearpay
- Apple pay
- Shop pay
SHOP NOW
When will I receive my refund?
Your refund will be processed as soon as our warehouse babes receive your return. From there, it usually takes between 5-10 business days for the refunds to be credited to your bank account.
Please note, refund times are generally out of our control (unlike our brows) – the time taken for a refund to be processed depends on your payment services provider.
If you do not receive your refund within 14 business days, please contact our Customer Experience Squad.
CONTACT SUPPORT
Can I cancel my order?
We’re sorry to hear you’re having doubts about your order.
We’re even sorrier to say that once orders are placed, we’re unable to modify or cancel them. All sales are final.
You can, however, return the package when you've received it.
Reach out to our Customer Experience Squad for further assistance!
CONTACT SUPPORT
I received a wrong/damaged product, what can I do?
If you have received incorrect, damaged or faulty items – firstly, WE ARE SO SORRY.
Secondly, please provide details (including photos) within 30 days of purchase.
We’ll double check with the brainy babes back in the office that you are entitled to a replacement.
In the meantime, keep your eyes peeled for further instructions in your inbox.
When you reach out, please include your order confirmation number in the subject line so we can find your order easily and process your request ASAP – you’ve waited long enough, babe.
CONTACT SUPPORT
How can I return my package?
Please reach out to our customer support and they will give you instructions on how to return your product.
CONTACT SUPPORT
