I liked the communication during the ordering process. I was initially impressed with the look of the nail wraps and the colours are lovely. However, I bought them because my nails are soft and flakey and I wanted to protect them, but the wraps simply didn't stay on well because of that. I followed the process exactly as described to apply them and avoided oils and getting them wet afterwards, but they only lasted about 3 days before lifting away. They stay well on my toes but that is not what I bought them for. Probably won't order again for that reason.