Overall experience is very mixed. I did not get on with the nails. My nails are weak and these wraps do not protect them from damage, they are difficult to apply and don't last very long. YesI did watch the videos? Moreover, I was not aware that had subscribed for more. I had emailed you to return the wraps and explain I did not want more, but you sent me more anyway. It was difficult to find where to cancel my subscription on a PC and money was taken from my account before I could complete the cancellation.
I will not and never will buy from companies that use hidden subscriptions as part of their business model. I now have more arriving, that I will have to return and my own expense and wait for the refund. That said the communication with customer service has been prompt and reliable.